Help & information
Frequently asked questions.
Book & Shoot connects biathletes with biathlon facilities. Accounts are free; facilities remain in control of their availability, prices and local rules.
For athletes
Booking a facility
Is it free to create a Book & Shoot account?
Yes. Creating and keeping a Book & Shoot account is currently free for athletes.
Who decides the booking price?
Each facility sets its own prices, booking rules and available resources. You see the price before confirming.
Can I change or cancel a booking?
Each facility defines its cancellation and change rules.
Does every booking need approval?
No. Facilities can offer instant booking or require approval.
What rules apply at the facility?
Each facility is responsible for its local safety and booking rules.
PRIVACY & GDPR
Personal data
Can I request deletion of my account and personal data?
Yes. You can send a deletion request from your account. A Book & Shoot system administrator reviews the request before anything is removed. If approved, your account and direct personal data are removed or anonymised while historical booking records remain without your user link where they are needed for operational, financial or legal history.
For facilities
Using Book & Shoot
Does it cost anything to join Book & Shoot?
There is no fixed membership or subscription fee. Book & Shoot uses a progressive platform fee on annual chargeable booking value: 9% up to SEK 25,000, 7% from SEK 25,001–50,000 and 5% above SEK 50,000. The tiers are marginal, so only the value within each tier uses that rate.
Where can I see the Facility Terms & Conditions?
The current Facility Terms & Conditions are shown and must be accepted when you claim a facility. You can also read them from the link below.
Who sets our prices?
You do. Each facility controls its prices, currency, minimum booking time, cancellation rules and booking approval mode.
Can we block club training, competitions or maintenance?
Yes. Facility administrators can block recurring or one-off periods.
Who is responsible for the facility?
The facility remains responsible for its operations, local safety rules, permits, prices, taxes and the service supplied to users.